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Frequently Asked Questions

Our Vehicles

What size are the vehicles and is it large enough for my family and our luggage?

You can choose the size of your vehicle when booking online. The largest of our vehicles holds 8 passengers with plenty of room for luggage and a few pairs of skis.

I have a baby aged 3 months, do you have a seat to accommodate her?

We have four different categories of brand new seats this winter. Choose from 0-12 months, 1-3 yrs, 3-6 yrs and boosters for 6+ yrs. These can be selected, free of charge, when booking online

What happens if it dumps with snow on the day we are travelling? Will we get to or from the airport in good time?

Our vehicles are fully equipped with 4x4 and winter tyres. This usually does the trick to get you from A to B safely. We also have snow chains, and drivers that are experienced in using them, inside every vehicle should conditions get treacherous. Of course journeys may take a little longer in adverse conditions, so we will contact you to bring departure pick-up times forward to allow for this.

At the Airport

Where will we meet our driver?

Your driver will be waiting inside the airport arrivals hall looking very smart in our Snowlinx uniform and holding a Snowlinx sign with your name on it. It couldn’t be easier!

How far do we have to walk to the vehicle?

We use the car park directly underneath the arrivals hall so that you don’t need to walk miles to the vehicle.

What if our flight is delayed?

We will closely monitor your flight via means of the internet and useful apps. So whatever time you land (late or early) your driver will be there waiting for you

The Transfer

How long is the airport transfer?

Geneva airport transfer to The Three Valleys takes 2.0 - 2.5 hrs.

Lyon airport transfer to The Three Valleys takes 2.0 – 2.5 hrs.

Chambery airport transfer to The Three Valleys takes 1.0 - 1.5 hrs

Will my driver take the Annecy route or the motorway from Geneva to The Three Valleys?

We take the shorter route (by distance) through the beautiful town of Annecy and past it’s world renowned lake. This route uses a lot less toll road and is therefore more cost effective for you the customer, not to mention the fact that the scenery is outstanding. You may, if you wish, request to travel via the toll road all the way. However, you will incur extra charges.

Can we stop along the way?

Of course! If you need to stop along the way for whatever reason, be it for the toilet, for a snack or a leg stretch then feel free. We always factor a little time for this. If you want to stop for a considerable break like lunch or shopping, then let us know in advance and we’ll do our best to accommodate this

What if I am prone to travel sickness?

Our drivers are briefed and trained in how to drive for the comfort of our passengers. This driving style goes a long way towards preventing travel sickness. However, we realise that sometimes there’s just no stopping mother nature. So if the worst does happen then we have all the equipment on-board to deal with it.

Geneva transfers

Where will we meet our driver at Geneva Airport?

Your driver will be waiting inside the airport arrivals hall wearing their Snowlinx uniform and holding a Snowlinx sign with your name on it. It couldn’t be easier!

What route will we take?

If you’re heading to the Three Valleys, Paradiski or Espace Killy then we’ll usually go via Lac d’Annecy as it’s quicker and avoids the worst of the traffic. It’s a really stunning route, alongside the lake with the mountains around.

Shared Transfers

Where is the meeting point at Geneva airport?

In the arrivals hall in front of the ‘Visitors centre’

How will I find my driver?

Your driving will be holding a sign with your name on it

What happens if my flight is delayed?

In order to honour the service for all passengers, our transfers must depart Geneva airport at the scheduled time. Therefore please ensure your flight arrival time is well in advance of the transfer departure time. Bear in mind that passport control takes longer for non-EU passport holders

If I miss my transfer, can I book onto the next one?

You may book onto the next available transfer, but you must pay again for the seat/s

Will the driver pick-up/drop-off at the door?

Yes, our shared transfers are from door-to door

How long will the transfer take?

A shared transfer can take up to 3 hours, due to multiple pick-up/drop-off points. Please allow enough time for this if you have a flight to catch

Will the transfer fit my skis/snowboard?

Yes probably, but please inform us of your luggage on the booking form

Have Further Questions?

Please phone us on +33781637373 or email us

Standard Enquiry
Sluiten

Arrival Journey

Departure Journey

(Such as flight numbers and children's ages etc.)

At Snowlinx we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. If you consent to us collecting and storing your data from this form please tick the checkbox below. For more information please view our Privacy Policy

From time to time we would like to contact you with news, updates and special offers from Snowlinx. If you consent to us contacting you for this purpose please tick the checkbox below. You can withdraw your consent at any time. For more information please view our Privacy Policy

If your shared transfer enquiry is for 4 or more passengers you may be interested in a private transfer transfer, which costs marginally more, but with a more convenient service.

Shared Bookings Enquiry
Sluiten

Arrival Journey

Departure Journey

(Such as flight numbers and children's ages etc.)

At Snowlinx we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. If you consent to us collecting and storing your data from this form please tick the checkbox below. For more information please view our Privacy Policy

From time to time we would like to contact you with news, updates and special offers from Snowlinx. If you consent to us contacting you for this purpose please tick the checkbox below. You can withdraw your consent at any time. For more information please view our Privacy Policy

If your shared transfer enquiry is for 4 or more passengers you may be interested in a private transfer transfer, which costs marginally more, but with a more convenient service.

Luxury Enquiry
Sluiten

Arrival Journey

Departure Journey

(Such as flight numbers and children's ages etc.)

At Snowlinx we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. If you consent to us collecting and storing your data from this form please tick the checkbox below. For more information please view our Privacy Policy

From time to time we would like to contact you with news, updates and special offers from Snowlinx. If you consent to us contacting you for this purpose please tick the checkbox below. You can withdraw your consent at any time. For more information please view our Privacy Policy

If your shared transfer enquiry is for 4 or more passengers you may be interested in a private transfer transfer, which costs marginally more, but with a more convenient service.

Prime Enquiry
Sluiten

Arrival Journey

Departure Journey

(Such as flight numbers and children's ages etc.)

At Snowlinx we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. If you consent to us collecting and storing your data from this form please tick the checkbox below. For more information please view our Privacy Policy

From time to time we would like to contact you with news, updates and special offers from Snowlinx. If you consent to us contacting you for this purpose please tick the checkbox below. You can withdraw your consent at any time. For more information please view our Privacy Policy

If your shared transfer enquiry is for 4 or more passengers you may be interested in a private transfer transfer, which costs marginally more, but with a more convenient service.

Business Enquiry
Sluiten

Arrival Journey

Departure Journey

(Such as flight numbers and children's ages etc.)

At Snowlinx we take your privacy seriously and will only use your personal information to provide the products and services you have requested from us. If you consent to us collecting and storing your data from this form please tick the checkbox below. For more information please view our Privacy Policy

From time to time we would like to contact you with news, updates and special offers from Snowlinx. If you consent to us contacting you for this purpose please tick the checkbox below. You can withdraw your consent at any time. For more information please view our Privacy Policy

If your shared transfer enquiry is for 4 or more passengers you may be interested in a private transfer transfer, which costs marginally more, but with a more convenient service.